Web.Support

Web.Support brings secure remote support directly into your website or web app: with screen sharing and co-browsing, you see in real time what customers see—and can help immediately. Without download, without installation, and without system access on the customer side, sessions start as easily as clicking a link. Ideal for support, consulting, and sales—from filling out forms together to a guided product demo.

Benefits
- Faster issue resolution: A direct view of the screen reduces follow-up questions and shortens support times.
- Higher conversion rate: Co-browsing enables guided consulting, product demos, and secure assistance through contracts/checkout.
- No hurdles for customers: Runs entirely in the browser—no plugins, no app, no installation.
- High security: End-to-end encryption and—where possible—point-to-point connections.
- Flexible deployment: Cloud or on-premise—aligned with compliance and IT requirements.
- Seamless with your brand: White-label capable and usable across platforms.
- Fast integration: SDK integration in a short time, also for existing web applications.