Web.Support brings secure remote support directly into your website or web app: via screen sharing and co-browsing, you can see in real time what customers see—and help immediately. No download, no installation, and no system access on the customer side: sessions start as easily as clicking a link. Ideal for support, consulting, and sales—from filling out forms together to a guided product demo.

Benefits
Faster issue resolution: A direct view of the screen reduces follow-up questions and shortens support times.

Higher conversion rate: Co-browsing enables guided consulting, product demos, and secure contract/checkout assistance.

No hurdles for customers: Runs entirely in the browser—no plugins, no app, no installation.

High security: End-to-end encryption and—where possible—point-to-point connections.

Flexible deployment: Cloud or on-premise—tailored to compliance and IT requirements.

Seamless within your own brand presence: White-label capable and usable across platforms.

Fast integration: SDK integration in a short time, including for existing web applications.